Terms of Service

Last updated: 13 August 2026

Unreviewed draft. Not legal advice. These terms have been drafted in-house to describe accurately how our platform actually works. They have not been reviewed by a qualified lawyer, and nothing here is legal advice to you. They are published so that our commitments are visible in writing rather than absent until a review concludes.

Passages shown as [LIKE THIS] are values we have deliberately left blank rather than guessed — principally our legal entity name and the governing law. Until they are filled in, treat the corresponding clauses as incomplete. Questions to hello@affilitera.com.

A note on how this is written. As with our Data Processing Addendum, we have avoided boilerplate. Where a term describes what our systems do, it describes what they actually do today. Where we cannot commit to something a contract of this kind usually promises — uptime, for instance — we say so rather than promise it.

1. Who we are, and acceptance

These Terms of Service (the “Terms”) are an agreement between [LEGAL ENTITY NAME, COMPANY REGISTRATION NUMBER, REGISTERED ADDRESS] trading as Affilitera (“we”, “us”, “our”) and you, the person or organisation using the platform (“you”).

You accept these Terms by creating an account, by installing one of our applications on a storefront you control, or by otherwise using the platform. If you are accepting on behalf of an organisation, you confirm you are authorised to bind it, and “you” means that organisation.

These Terms incorporate our Privacy Policy, Cookie Policy and, where we process personal data on your behalf, our Data Processing Addendum. If you do not agree to them, do not use the platform.

2. What the platform does

Affilitera is affiliate marketing software with an affiliate network attached. In broad terms it:

  • lets a advertiser run an affiliate programme — publish offers and commission rates, approve publishers, and see what was sold;
  • lets an affiliate (also called a publisher or creator) find programmes, generate tracking links, and see what they earned;
  • records clicks on those links and matches later purchases back to them, so that a sale can be attributed to the publisher who referred it;
  • calculates each party’s share of the commission on an attributed sale, and records it;
  • supports connections to third-party affiliate networks, so that activity you already have elsewhere can be reported alongside activity originating here.

We are a technology provider and a network operator. We are not a party to the underlying sale between an advertiser and its customer, and we do not sell the advertiser’s goods or services.

3. Eligibility and your account

  • You must be at least 18 years old and able to enter a binding contract.
  • You must give accurate registration details and keep them current. Payout and tax details in particular must be correct: we rely on them to pay you, and we are not able to recover a payment sent to details you gave us incorrectly.
  • You are responsible for everything done under your account, and for the security of your credentials and API keys. Tell us promptly at hello@affilitera.com if you believe either has been compromised.
  • One account per person or organisation. Opening additional accounts to evade a suspension, or to claim commission more than once on the same activity, is a breach of these Terms.
  • We may decline a registration, or an application to a particular programme, at our discretion. Advertisers likewise decide which publishers to approve into their own programmes.

4. Acceptable use

You must not, and must not permit anyone else to:

  • generate clicks, conversions or commission that do not reflect genuine activity by a real person — including automated clicks, self-referral through your own purchases where a programme forbids it, cookie stuffing, forced clicks, or any other means of manufacturing attribution;
  • misrepresent your relationship with an advertiser or with us, bid on an advertiser’s trademarks where its programme terms forbid it, or promote through spam, malware, adware, or any technique that alters a page a user did not ask to have altered;
  • publish an offer, price or discount code you were not given, or continue to publish one after being told it has ended;
  • fail to disclose an affiliate relationship where the law or an applicable advertising code requires disclosure — the obligation is yours, and it applies regardless of what our software does;
  • use the platform for anything unlawful, or to promote goods or services that are unlawful in the territory targeted;
  • scrape, resell or redistribute another user’s data obtained through the platform; attempt to access an account or record that is not yours; probe or interfere with the security of the service; or exceed documented API rate limits in a way that degrades service for others;
  • reverse engineer the platform except to the extent that restriction is unenforceable where you are.

Activity we reasonably determine to breach this section may be reversed, withheld or deducted under section 6, and may lead to suspension or termination under section 9.

5. Tracking, attribution and reporting

Attribution depends on a chain of events we do not fully control: a click must be recorded, the visitor must reach the advertiser, and a completed purchase must be reported back to us. Browser privacy controls, ad blockers, consent choices, an advertiser’s own site changes, and outages at a third-party network can each break that chain.

We therefore do not warrant that every referred sale will be tracked, or that any particular sale will be. Where a sale is not recorded, no commission arises on it under these Terms.

Reporting figures are provisional until the underlying transaction is confirmed by the advertiser or by the network it originated from. Figures may change as transactions are approved, corrected, cancelled or refunded, and a figure shown in a dashboard is not by itself a promise of payment.

6. Commission, reversals and the payout relationship

Where the commission figure comes from. The commission on a transaction is the amount recorded for it by the advertiser or by the originating affiliate network. We split that recorded amount between the parties entitled to a share of it; we do not recalculate it from a sale value and a rate, because the recorded figure is the one that will actually be paid. Our own fee, where one applies, is a share of that same recorded commission.

Approval and reversal. Commission is earned only when the underlying transaction is approved. A transaction may later be reversed — because it was refunded, cancelled, charged back, duplicated, or found to breach section 4. A reversal is recorded against the period the original transaction belongs to, and reduces the balance accordingly. If a reversal lands after a payout has already been made, the amount may be deducted from your next payout, or reclaimed from you if no further payout is due.

Who owes whom. The commission on a sale is owed by the advertiser. Where we collect from the advertiser and pay the publisher, we do so as part of operating the network, and our obligation to pay a publisher is limited to amounts we have actually received from, or been settled by, the advertiser or the network concerned. Where a advertiser fails to pay, we will tell the affected publishers and pursue it, but we do not underwrite the advertiser’s debt.

Getting paid. Payouts require complete and valid payment details, any tax documentation we are required to collect, and a balance that has cleared any minimum threshold and holding period published for your account. We may withhold a payout while we investigate a suspected breach of section 4, or where a payment instruction cannot be verified. Payment provider fees and currency conversion may apply and are not absorbed by us unless we say so in writing.

Tax. Each party is responsible for its own taxes on what it earns. We do not give tax advice. Amounts stated exclude VAT or equivalent sales tax unless stated otherwise, and you must give us any information we reasonably need to meet our own reporting obligations.

7. Fees for the platform

Fees for use of the platform, where they apply to you, are those set out in the plan or order you agreed to, or in the pricing published at the time you signed up. Unless that plan says otherwise, fees are payable in advance, are non-refundable for a period already begun, and may be changed for future periods on reasonable notice under section 10.

If an amount you owe us is overdue, we may suspend the account after telling you. Nothing in this section limits our right to be paid the network fee described in section 6.

8. Your content, our platform, and the licences between us

You keep ownership of everything you supply — your trademarks, creative, product data, offer descriptions and store data. You grant us a non-exclusive licence to host, reproduce and display that material to the extent needed to run the platform and your programme, including showing your offers to publishers and displaying your brand in our network directory. You confirm you have the rights to grant that licence.

We keep ownership of the platform, its software, and everything we supply through it. We grant you a non-exclusive, non-transferable right to use it while these Terms are in force and for their intended purpose. No other rights are granted by implication.

We may use aggregated, de-identified data derived from platform activity to operate, secure and improve the service and to produce statistics. We will not publish such statistics in a form that identifies you or your customers.

9. Suspension, termination and what survives

  • You may stop at any time. Close your account, or uninstall our application from your storefront. Uninstalling stops new tracking; it does not by itself settle balances already accrued.
  • We may terminate for convenience on reasonable notice, in which case we will pay out any balance properly due to you.
  • We may suspend or terminate immediately where we reasonably believe you have breached section 4, where we are required to by law or by a platform we distribute through, or where continued service creates a security or fraud risk. We will tell you the reason unless we are prevented from doing so.
  • On termination your right to use the platform ends and outstanding amounts fall due. Commission validly earned before termination remains payable, subject to the approval, reversal and threshold rules in section 6. Commission arising from activity that breached section 4 does not become payable.
  • After termination we retain and delete data as described in our Privacy Policy, which explains what we must keep for tax and accounting purposes and for how long.

Sections 6, 8, 11, 12, 13, 14 and 15 survive termination, together with any other term that by its nature is intended to.

10. Changes to the platform and to these Terms

We develop the platform continuously and may add, change or remove features. We will not make a change that materially reduces a core function you rely on without telling you first, where we can reasonably foresee it.

We may amend these Terms. Where an amendment is material and adverse to you, we will give reasonable advance notice by email or in the platform before it takes effect, and the “last updated” date above will change. Continuing to use the platform after an amendment takes effect means you accept it; if you do not, you may terminate under section 9. We will not apply an amendment retrospectively to commission already earned.

11. Third-party services and platforms

The platform connects to services we do not control — ecommerce platforms such as Shopify, affiliate networks, and payment providers. Your use of those services is governed by their own terms, and their availability, data and decisions are theirs, not ours. Where a third-party network reports, approves or reverses a transaction, we record what it reports; we are not able to overrule it.

12. Availability and disclaimers

We work to keep the platform available and accurate, but we do not offer a contractual uptime commitment, and we say so plainly rather than imply one. The platform is provided “as is” and “as available”.

To the fullest extent the law allows, we exclude all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the platform will be uninterrupted, error-free, or that tracking will capture every referred sale. Nothing in this section affects statutory rights that cannot be excluded.

13. Limitation of liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited.

Subject to that, neither party is liable to the other for loss of profit, loss of revenue, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss, however arising.

Subject to the first paragraph of this section, our total aggregate liability arising out of or in connection with these Terms in any twelve-month period is limited to the greater of [CAP: e.g. the fees you paid us in the preceding 12 months] and [FLOOR AMOUNT AND CURRENCY].

We are not liable for commission that was not tracked, for an advertiser’s failure to pay, or for the acts or omissions of a third-party network or payment provider, except to the extent caused by our own breach of these Terms.

14. Indemnity

You will indemnify us against claims, losses and reasonable costs arising from your breach of section 4, from your infringement of a third party’s rights, or from content or offers you published through the platform. We will tell you promptly of any such claim, not admit liability without your agreement, and let you conduct the defence with our reasonable cooperation.

15. Governing law and disputes

These Terms and any dispute arising out of them are governed by the laws of [GOVERNING LAW — JURISDICTION], and the courts of [COURTS — EXCLUSIVE OR NON-EXCLUSIVE JURISDICTION] will have jurisdiction over it.

If you are a consumer, this section does not deprive you of the protection of mandatory provisions of the law of your country of residence. Before starting proceedings, we ask that you raise the matter with us first at hello@affilitera.com so we can try to resolve it.

16. General

  • Entire agreement. These Terms, with the policies they incorporate and any plan or order you agreed to, are the whole agreement between us on their subject matter.
  • Order of precedence. If there is a conflict, a signed order or negotiated agreement prevails over these Terms, and the Data Processing Addendum prevails on matters of personal data.
  • Assignment. You may not assign these Terms without our consent. We may assign them to a group company or in connection with a merger or sale of the business.
  • Severability. If a term is unenforceable, the rest continues in force.
  • No waiver. Not enforcing a term is not a waiver of it.
  • Independent parties. Nothing here creates a partnership, joint venture or employment relationship between us, or makes either party the agent of the other.
  • Third parties. Nobody other than you and us has a right to enforce these Terms.
  • Notices. We may give notice by email to your account address or in the platform. Notices to us go to the contact address below.

17. Contact

Questions about these Terms should go to hello@affilitera.com. Questions about personal data, or to exercise a data protection right, go to privacy@affilitera.com.